Tag Archives: thai airways

Thailand 2014: Thai Airways Lounge Hong Kong Airport (HKG)

After the Singapore Airlines lounge, I went to the Thai lounge, which is the only Star Alliance lounge I hadn’t yet visited (the other being the United lounge).

Thai Airways lounge entrance at HKG

Thai Airways lounge entrance at HKG

This lounge is located in the same area as a lot of the other lounges, so it’s easy to lounge hop. It’s open to the terminal like the United lounge. There’s also a separate first class section, but it’s very, very similar to the business class section. The furniture is marginally nicer, and it’s of course a bit less crowded, but you’re not missing out on much if you only have access to the business class side.

Computers for use

Computers for use

Seating

Seating

This lounge features some game stations and massage chairs. I’m not a huge gamer, but I’m a pretty big fan of massage chairs, so I pretty much just camped out on a chair for most of the time that I was in the lounge. They’re definitely a little worse for the wear, but I still enjoyed my chair massage.

Massage chair!

Massage chair!

For food options, there was a pretty wide selection including various Thai foods and ice cream bars, but I wasn’t that hungry after eating some in the Singapore lounge, and it didn’t look all that appetizing to me personally.

Booze

Booze

Drinks

Drinks

Food

Food

More food

More food

Hot food

Hot food

Cold food

Cold food

The one thing that I didn’t like about this lounge was the internet access. I could not get the wifi to work, which is a basic necessity of an airport lounge. It didn’t matter a ton as I just used the Hong Kong airport free wifi, but it drives me crazy when the wifi doesn’t work in a lounge.

Of all the Star Alliance lounges at HKG, I don’t think there’s one that’s clearly superior to the others. Some people will like the food at the Thai lounge better, some will like Singapore’s food better (I don’t think anyone would choose United); some will find the lack of bathroom at the Singapore lounge to be a dealbreaker; some (like myself) will love the massage chair at the Thai lounge. You’re not missing out on much by not going to any given lounge, so I’d probably just go to the lounge that’s most convenient.

Thailand 2014: Thai Airways First Class Bangkok to Hong Kong (BKK to HKG)

TG 606
Bangkok (BKK) to Hong Kong (HKG)
Depart: 4:00pm
Arrive: 7:45pm
Duration: 2h 45m
Aircraft: Boeing 747
Seat: 1A

After my lounge hopping to four different lounges at BKK, I went to my departure gate to board my flight to Hong Kong.

The beautiful 747 that would take me to Hong Kong

The beautiful 747 that would take me to Hong Kong

I received a warm welcome on board. The crew was older than I’m used to seeing on Asian airlines, but they were extremely friendly. The main flight attendant who would be taking care of me this flight greeted me and confirmed that I had pre-ordered a meal, and she remarked how good it looked. She offered me a pre-departure beverage and a hot towel.

As far as I know, this is the shortest route that Thai serves that has a first class cabin. I was lucky enough to get a 747 with a refurbished first class cabin of only 9 seats, and the seats are quite similar to what they have on their A380. The carpet in the cabin is extremely purple, but otherwise, I really enjoyed the cabin and the seats. There was a large closet at the front of first class for larger bags and coats, and the cabin felt spacious. I also appreciated the small touches like the fresh orchids at the seat, and there was plenty of storage at the seat.

My seat, 1A

My seat, 1A

More of the seat

More of the seat

Seat and IFE controls

Seat and IFE controls

View of the center seats

View of the center seats

View of the cabin

View of the cabin

View of the cabin

View of the cabin

Unusual galley location

Unusual galley location

As I was taking pictures, a flight attendant offered to take a picture of me. This is always a small touch that I’m grateful for (I’m not a huge fan of selfies, even though I’m guilty of them too). She was even attentive to small details like making sure my bags were out of the picture.

Even though I had pre-ordered a meal, I was still handed meal and drink menus. Of note, they were serving 2004 Dom Perignon, instead of the 2003 that’s more common on other carriers.

Food menu

Food menu

Wines

Wines

Champagne

Champagne

Dom 2004

Dom 2004

Once we were in the air, meal service began promptly (after all, the flight is only a little bit over 2 hours long). The meal that I had pre-ordered was essentially the only vegetarian option that I saw that wasn’t a vegetarian special meal. First up was a potato leek soup and a full bread basket. I’m generally not a big soup person, but this soup was tasty.

Potato leek soup

Potato leek soup

For my mains, I got a basil mushroom dish and a spicy sour curry. The basil mushroom was decent and pretty spicy; the curry mostly reeked of fish sauce. I would have eaten more of both, but the portion of rice was inadequate for the amount of saltiness. I’m sure I could have gotten more rice, but I didn’t ask.

Basil mushroom dish and spicy sour curry

Basil mushroom dish and spicy sour curry

Next up was a cheese plate, which I initially declined but the flight attendant insisted. She particularly recommended the cheese with the fruit in it, but cheese isn’t really my thing.

Cheese plate

Cheese plate

Finally, I was plied with many Thai sweets. I definitely have a sweet tooth, but I thought that everything that was served was pretty tasty and slightly unusual in a good way.

Thai sweets

Thai sweets

Overall, the food itself was fine, but the service was great. I felt like I was being doted on by an Asian auntie who keeps on plying you with food. Maybe not everyone’s cup of tea, but I enjoyed it.

The load on my flight ended up being 9/9, which was perhaps due to the numerous flight cancellations that Thai was doing at the time due to the civil unrest (this flight occurred in February), as my friend’s flight on Thai got cancelled and he had to be rebooked.

All in all, I really enjoyed this flight. People often say that Thai isn’t quite as good in the air, but I was honestly blown away by the service (I ended up writing in to Thai about how great my flight attendant was), the hard product was great, and I’m pretty confident that the food on Thai is better if you eat meat.

Inefficient Things: The Hour-Long Massage for Thai Airways First Class Passengers

People make such a big deal about the free massages doled out for premium cabin passengers by Thai Airways at the Bangkok airport. Bloggers galore expound upon how the Thai Airways ground experience is one of the best in the world, even if their in-flight product doesn’t measure up (note: I don’t believe that their in-flight product doesn’t measure up, but this is also a meme that has spread due to certain bloggers). As far as I can tell, this praise is almost always due to the 1-hour massage provided to first class passengers departing from BKK, which I really don’t understand.

Thailand is of course known for their massages. Presumably, if you’re departing from BKK, you’ve spent some time in Thailand. And if you’ve spent some time in Thailand, you know that you can get an hour-long massage for a couple of US dollars. I think the last massage that I got in Thailand cost me 600 baht (~$19, including a generous tip) for a 2-hour long massage, and that was at a fancy spa place. You can find massage for much, much less.

So why do people go orgasmic over something that costs less than $10 USD? And why do they expect Thai Airways, a company in the business of transporting people from one place to another, to provide great massages? The Thai food in the lounges isn’t even very good, so why would the massages be?

It’s also not like Thai Airways is the only airline to offer massages to premium cabin passengers. I think they’re the only ones to offer hour-long massages, but I’ve gotten massages at DXB (via Emirates), LHR (via British Airways), and DFW (via Amex).Granted, I think they were all 15-minutes or so, but it’s not like my massage at the Thai Airways Spa was stellar. I’ve had better massages from massage chairs (which I admittedly am quite fond of).

I guess the other thing that Thai does that is actually unique is buggy rides for first class passengers. So everyone at the airport can stare at you as your driver narrowly misses plowing them down. Yes, BKK is quite large, so this is actually a somewhat nice benefit, but seriously, it’s just a buggy ride. I wonder what would happen if an airline started offering free wheelchairs and pushing to first class passengers…

This post isn’t to say that I don’t like Thai Airways–I actually like them a lot. I’ve had great experiences on the ground and in the air (although the food has been disappointing given that Thailand is possibly my favorite food country), but I’m just gobsmacked whenever I read someone being like, “OMG, Thai is the best evarrr (but their in-flight suxxx)” because of an hour-long massage. And to get that hour-long airport massage, you need to specifically depart from BKK in first class, which is non-trivial, and arrive at the airport with enough time to make sure that you can get an hour-long massage, which means potentially cutting into your time on the ground.

Anyway, what this is to say is that Thai Airways is nice. Getting massages is nice. But I wouldn’t go out of my way to get one, and you’re probably better off paying for as many massages as you want when you’re actually in Thailand rather than paying extra to depart out of BKK in Thai First Class to get a “free” hour-long massage at the airport.